Useful Information

The Home Office have recently published guidance which provides signposting to sources of help and support for people who are experiencing concern or anxiety as a result of experiencing or feeling at risk of domestic abuse in light of the recent measures to remain at home in tackling the spread of COVID-19.

The government have launched a WhatsApp information service so that the public can receive official, trustworthy and timely advice on COVID19: simply add 07860 064422 to your contacts then send ‘hi’ in a WhatsApp message.

There is advice and guidance for all court and tribunal users during the coronavirus (COVID-19) outbreak. This will be updated when new advice is available:

Women's Aid

We know that COVID-19 will have serious impacts on the lives of women and children. Survivors are telling us that they are feeling unsafe with the prospect of being isolated in the house with their perpetrator. We want to reassure survivors and local specialist services that we are here for you and we will be doing everything we can to support you during this challenging time.

Try and keep a mobile phone with you at all times if possible. The police are a key service when in immediate danger. Do not be afraid to call 999 in an emergency. 

Familiarise yourself with The Silent Solution system. This is a system for victims of domestic abuse who might be afraid of further danger and escalation of harm if they are overheard when calling 999 in an emergency.  When somebody calls 999, an operator will ask which emergency service is required. If the caller is unable to audibly signal to the operator, the call will be forwarded to an operating system.  If 55 is pressed by the caller, the system will detect this. The operator will then transfer the call to the relevant police force as an emergency.

The Next Generation Text service, run by BT, is designed for people who are deaf, hard of hearing or have a speech impairment. You need to register your mobile number before using the service


Bright Sky is a free to download mobile app providing support and information for anyone who may be in an abusive relationship or those concerned about someone they know.
The app is available to use in Polish, Punjabi and Urdu.


In danger? A simple shake or tap activates Hollie Guard, automatically sending your location and audio/video evidence to your designated contacts.